Let’s be honest: “switch off” is a misleading phrase. There is no switch that would cause us not to keep thinking about what’s on our mind. That is why people often remark that the first few days of a holiday do not really feel like a holiday at all. We cannot turn concentration or care on and off.
We can learn how to make a space safe. We can practise making a space safe. This takes time and trust and buy-in from everyone. It also takes someone to take the first step.
Those three things - autonomy, complexity, and a connection between effort and reward - are, most people will agree, the three qualities that work has to have if it is to be satisfying. -Malcolm Gladwell, Outliers